How to Stop Airtel's Promotion SMS Messages

airtel promotion messages

With soaring mobile penetration rates, Network Operators are by the day diversifying their product line ups to entice more subscribers just as much as they need to keep a hold on their loyal customers; that is, lest they stray to the competition on account of the same. So while the comedy laced TV Ads and static commuter commercial breaks might work for the former, a more personalised approach is rightly assumed to fare much better with regards to their loyal subscribers. 

Thanks to these sound marketing logic, subscribers are often forced to bear with the constant barrage of marketers knocking on their inbox for the better part of the day. To complicate matters, these marketers have the unorthodox habit of welcoming themselves in the inbox only to wait and pile up in the waiting room as they eagerly await to be given an ear in the living room. But that rarely happens, as the long frustrated host welcomes them through the back door for them to dine outside in the bins.

To be clear, there's no excuse for operators to send many SMS messages to their subscribers every other day, especially if they are saying the same thing. One message is enough, two can be allowed if forgetfulness or ignorance is assumed on our part, but three? That's tantamount to spamming. Airtel is no stranger to this as is Safaricom who not long ago were the worst offenders. However, with the public outcry that emerged the, Safaricom did eventually provide a way to stop these messages and Airtel seems to have followed suit.

If you wish to stop getting Airtel's marketing SMS messages, typically those concerned with offers, do the following:


1. Dial *100# on your Airtel Line.

2. Enter 2 for Manage My Account.


3. Enter 9 for Stop Promotional SMS

stop sms

4. Enter 1 to confirm and that's it.


NOTE: The exact numbers in the USSD menu keep getting updated so I can't guarantee they will appear as they do here. As such, follow the titles not the numbers.

Now you'll have to wait for 48hrs for your request to be processed and be effective. Meanwhile you'll continue receiving promotional SMS's from Airtel.


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