How to Stop Marketing SMS Messages on Your Safaricom Line

marketing sms safaricom

Not long ago I reluctantly got into the world of Betting. At that point in time it seemed everyone was doing it and so I thought to myself, what was the harm in giving it a chance. So with help of a friend who was quite the veteran in this field, I made my first couple of bets and as you would expect, made some winnings as well as some losses. Soon it dawned to me that that was the inescapable fate of betting - it's just that people don't nearly talk about their losses with the same fervency they do about their winnings. So I got out early and wisely left it to the experts. However, perhaps out of the few fat misfortunes I had reaped, forgot one important detail during my quiet exit - I never closed my account on this specific betting platform.

So a few months passed quietly, then this year around January, I started getting SMS'es from the aforementioned betting platform. I presume the explosion of other countless betting platforms had hurt some of their expected fortunes to the extent they felt compelled to take a look at their now algae suffocated ponds to reel in strays like us. So every weekend they'd throw me a bait or two in form of some big game in need of a hunt, all sumptuous-looking, occasionally dripping with bonuses and jackpots just to make sure that if I got into the cooling box this time, I couldn't jump back out easily. Unfortunately for them, I never took the bait on account of netting my own empty fortunes in the shark infested job market, or more accurately, getting swallowed by a large fish that spewed me on a barren Island. Perhaps this betting wasn't a Jonah as some like me were making it seem. People are actually living off it.

Anyway, over the few months that followed, the SMS'es kept increasing in frequency to the point it got irritating. I figured I had to stop them for good and that's when at I got this text message from Safaricom.

safaricom stop marketing messages

Never has a Safaricom SMS been this justified and opportune at the same time. So basically this is how you go about it:


1. If on Prepay dial *100*5# and if on Postpay *200*5#.

2. Choose Marketing Services from the menu.
marketing sms ussd
Choose Marketing Messages

You can also just dial *100*5*5# directly however that took me to the wrong menu in my case [I'm on Blaze so it took me to CYP instead]. So if you're on the Blaze Tariff stick to *100*5#.

3. Under Check Marketing Messages Notifications select the first option - Deactivate Marketing Messages
Deactivate Marketing Messages

4. In the next menu type in the NAME of the service you wish to stop the marketing SMS'es.
service name
Enter Service Name

If you are not sure of the name of the service, just go to your Inbox and check the NAME of the SENDER - that is the name of the service.
senders name
Check SMS for Sender Name

5. You should then get a notification that Marketing Messages from that service have been stopped.
stopped service

Checking and Reactivating Stopped Marketing Services

To confirm the service has indeed been stopped do the following:

1. Dial *100*5# or *200*5# if on Postpay.

2. Go to Marketing Services then this time choose the second option - Check Stopped Marketing Messages.

3. You should then get a list of all the Marketing Services that have been stopped.
stopped promotional messages
Deactivated Services

4. Should you wish to reactivate any of the disabled services, in the same menu just enter its list number and send to reactivate it.

I hope this solves the mystery of disabling those promotion SMSs. Note, unlike when stopping some Premium Services like games or info services, you won't be charged anything to STOP these kind of messages.

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